DHIRO CLAIM ACCESS

Refund Policy

Last Updated: April 2026

Thank you for choosing DHIRO. We value your trust and strive to provide the best tools for your success.

DHIRO is a digital SaaS (Software as a Service) platform that provides instant access to tools for creating and managing online stores. By purchasing a subscription, you gain immediate access to our system and features.

1. No Refund Policy

Due to the nature of digital products and instant access upon purchase, all payments made to DHIRO are non-refundable.

Once a subscription is activated and access is granted, we do not offer refunds, cancellations, or partial reimbursements.

2. Exceptions

Refunds may only be considered under the following specific conditions:

  • Duplicate payment made by mistake.
  • Technical issues that completely prevent access to the system and cannot be resolved within a reasonable time.
  • Unauthorized transactions (subject to verification).

All exception requests must be submitted within 7 days of the transaction.

3. Subscription & Billing

DHIRO operates on a monthly subscription model:

  • You will be billed according to the selected plan (e.g., Rs.2997/month or Rs.4997/month).
  • Subscriptions automatically renew unless cancelled before the next billing cycle.
  • No refunds will be provided for unused time within an active billing period.

4. Promotional Offers

Any promotional offers (such as "next month free" or "Launch Boost") are subject to specific terms and conditions.

DHIRO reserves the right to determine eligibility for such offers based on user activity and compliance with platform guidelines.

5. User Responsibility

By purchasing DHIRO, you acknowledge that:

  • You are responsible for using the platform to set up your store.
  • Results such as sales depend on your effort, product quality, and marketing activities.
  • DHIRO provides tools and guidance, but does not guarantee specific financial outcomes.

6. Contact Us

If you believe you qualify for a refund under the exceptions listed above, please contact our support team:

[email protected]

We will review your request and respond within a reasonable timeframe (typically 2-3 business days).

7. Policy Updates

DHIRO reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

By purchasing and using DHIRO, you agree to this Refund Policy.